At home, far from home
SUITE IL BORGO
The design and layout chosen for these accommodations will give you a new emotional experience of Italian tradition and its villages.
The houses that are part of this new inspiration recall the old trades that populate typical rural landscapes. The miller's or blacksmith's shop, the school or the town hall, the fishmonger's or the fruit stall become a place where you can feel like a true inhabitant of the village.
STOVE TOP
In your Il Borgo Suite you will find a 3- or 4-zone induction hob.
To switch on the induction hob
- press on/off button;
- select the desired zone by pressing its symbol;
- select the desired power by pressing the + and - symbols.
In case LO appears on the display and no operation is possible, press and hold the padlock symbol for 3 seconds, the safety function will be disabled and it will be possible to use the hob again.
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To switch off the induction hob
- press the on/off button;
- if you want to switch off a single zone, select it and set the power to zero using the - button.
Remember not to use the zones at full power at the same time, especially if other devices are in operation (e.g. hair dryer, air conditioner).
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In order for the induction hob to work, pots or pans must contain solids or liquids, it is not possible to operate the hob with empty pots or pans.
AIR-CO/HEATING
In your Il Borgo Suite you will find an air conditioner in the living area which operates according to the controls of a DAIKIN wall panel.
By operating the buttons, you can simply check the parameters from the display.
The functions of the buttons:
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Switch the air conditioner on/off by pressing the button with the power symbol, top right;
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The MODE button, top left, allows you to select HEATING mode (SUN symbol) or AIR CONDITIONING mode (SNOW SYMBOL);
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The bottom left button allows you to adjust the fan power and the direction of the deflector;
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The bottom right button is used to return you to the previous screen;
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The round button in the centre of the wall panel is used to adjust the temperature (up/down arrows), to move the slider to the side (right/left arrows) while its central part with the arrow is the ENTER button.
The other keys are not useful for basic system operation.
In order to operate in an energy-saving manner, please
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do not leave the air conditioning or heating on when you are not inside your accommodation;
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ensure that doors and windows are closed when the air conditioner is running;
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bear in mind that using the air conditioner in combination with other appliances, such as a hairdryer, kettle, etc., could lead to overloading;
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consider that both heating and cooling of rooms require a few minutes' set-up time before the system runs at the set mode.
SAFE
The Safe is located in a compartment of the wardrobe in the master bedroom of your Il Borgo Suite.
On the front door are illustrations showing the simple operation of the safe.
To set the combination
1 - Close the door;
2 - Enter a 4-digit code of your choice and press ENTER.
3 - The acoustic signal will indicate that the new code has been set.
To open and close after setting the combination
1 - Enter the code of your choice;
2 - Press ENTER.
Caution:
1 - Do not forget your combination;
2 - Leave the safe open when leaving.
ELECTRICITY
The electrical panel is available in the kitchenette area, in the wall to the left of the refrigerator and thus inside your Il Borgo Suite.
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To avoid overloading the electrical system, we suggest that you do not use several electrical devices such as the kettle, hairdryer, induction hob, air conditioner, etc. at the same time.
TELEVISION
Our TV system includes 36 channels in different languages.
The channels listed are the only ones available, please do not change your TV settings or search for other channels.
EQUIPMENT
In your accommodation you will already find bed linen and towels, a hairdryer and clothes hangers.
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Please take the following into consideration:
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Should anything break, you can of course notify Reception. However, please do NOT bring broken/damaged items to Reception: simply leave them on the terrace and our staff will collect them and replace/repair them if necessary;
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To facilitate the work of our staff, please do not exchange objects from one accommodation to another or at least, if this happens, restore the equipment as you found it at the beginning of your stay.
In addition to this, here is a list of the equipment in the living area and kitchen.
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1 kettle
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1 coffee maker
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6 dinner plates
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6 soup plates
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6 fruit plates
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2 trivets
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6 cups/mugs
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4 coffee cups + saucers
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6 bowls
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6 water glasses
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4 glasses of wine
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2 beer glasses
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6 forks
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6 knives
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6 spoons
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6 teaspoons
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1 bread knife
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1 roasting knife
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1 vegetable peeler
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1 pair of salad cutlery
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1 ladle
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1 frying spoon
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1 skimmer
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1 big spoon
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1 tin opener
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1 corkscrew/bottle opener
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1 scissors
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1 grater
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1 cutting board
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1 colander
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1 salad bowl Ø 26 cm
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1 salad bowl Ø 24 cm
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1 plastic jar
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1 napkin holder
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1 colander
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1 frying pan with 1 handle Ø 28 cm
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1 kettle
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1 saucepan 2 handles Ø 20 cm
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1 saucepan 2 handles Ø 24 cm
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1 saucepan Ø 20 cm
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1 lid Ø 24 cm
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1 lid Ø cm 28
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1 lid Ø 20 cm
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1 plastic bowl
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1 dish brush
In your Suite, you will find everything you need to ensure the cleanliness and orderliness of your stay.
- Mop and bucket, broom, dustpan and clothesline.
In addition to this, in all accommodation, the courtesy supply includes:
- A welcome kitchen kit comprising a tea towel, microfibre cloth, dish sponge, a vial of dish soap and a rubbish bag;
- A first supply of toilet paper, three waste bags (one in each bathroom, one in the kitchen).
LINEN
The first supply of bed linen and towels is provided free of charge and will already be available in your accommodation upon arrival.
If you wish, you can request a complete change of linen or the replacement of sheets or towels only.
To do so, simply make a request at Reception, which will charge as follows:
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Change of single bed sheets + pillowcase: € 5.00;
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Change of double bed sheet + pillowcase: € 8.00;
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Change of towel kit (2 pieces): € 5.00.
A towel kit includes a shower towel and a face towel.
A change of sheets always includes a change of pillowcases.
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Linen to be changed should be left on the veranda: our staff will collect it and leave the new linen inside the accommodation.​
Please note that the change of bed linen does not include making the beds and only concerns the sheets, not the blankets or duvets.
PROHIBITIONS
Please consider the following:
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On the veranda, on wooden stairs and on indoor and outdoor tables you can light candles or chimes, but it is important that these are not placed directly on the wood to prevent them from leaving burnt marks or melting. It is therefore advisable to always use a protective support such as a saucer or metal saucer. In addition, it is essential that candles and bunting are always guarded and not left burning if no one is on the veranda;
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It is forbidden to use the barbecue on the veranda and in general inside the structure;
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To facilitate the work of our staff, please do not exchange items from one accommodation to another or at least, if this happens, restore the equipment as you found it at the beginning of your stay;
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It is forbidden to install hammocks or other suspended structures on the veranda, using the veranda uprights or surrounding trees for support;
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Please note that smoking is prohibited inside the accommodation.